Cancellation & Refund Policy
Updated June 21, 2023
Market Jar Media Inc., a company incorporated under the laws of Canada, with its registered office at 422 Richards Street, Suite 170, Vancouver BC V6B 2Z4 (hereinafter referred to as "Market Jar Media Inc.", "we", "us", or "our") is committed to provide you with the highest quality services on our website Prooptionalerts.com.
Our services include SMS alerts, a Tradingview Indicator, and Pre-market alerts for our subscribed members. We offer a monthly subscription plan for $59.99 and a yearly subscription plan for $399.99.
Cancellation Policy:
You can cancel your subscription at any time. However, to avoid charges for the next billing period, you must cancel your subscription before the day of the subscription renewal. The time zone considered for renewal is Pacific Standard Time (PST).
Please cancel your subscription by sending us an email at contact@prooptionalerts.com. If the cancellation email is not received prior to the renewal date, your subscription will be renewed for the full period, either monthly or yearly, depending on the chosen plan.
Refund Policy:
Our goal is to ensure your satisfaction with our services. If you're not satisfied, we offer a refund policy where you can request a refund within 5 days of the initial subscription purchase.
Please send us an email at contact@prooptionalerts.com to request a refund. Be sure to provide details about your subscription and the reason for your refund request. If you fail to request a refund within 5 days of your initial subscription purchase, your subscription will be renewed for the full period, either monthly or yearly.
Please note that this refund policy applies only to the first purchase of our services and does not apply to subscription renewals.
Change to this Cancellation and Refund Policy:
Market Jar Media Inc. reserves the right to change this policy at any time. Any changes to this policy will be communicated to subscribers in a timely manner.